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J Shen
Operations Director

Starting his Career in real-estate industry in 2008, J Shen has made remarkable achievements in many real-estate fields, including architecture, interior decoration, graphic design, architectural photography, and real estate development.


With persistence and enthusiasm for his beloved career, Jeremy founded Open Agency & Partners in 2016, and determined to make Open Agency & Partners the most trustworthy property management company in Australia.

Ray Hou
Licensee In Charge | General Manager

He is a loyal and dedicated leader who is passionate about supporting the team to achieve their goals. Having worked in real estate for over 12 years, Ray has developed a high level of industry knowledge on property sales and property management. He always strives to achieve premium results and has a strong work ethic built on hard work and outstanding attention to detail. He is caring about the needs of others, and seeks to bring out the very best in people. His own high standards, commitments to customer service and staff development align closely with the company.

Client Reviews:

“About 5 years ago we contacted Ray because we were not satisfied with our previous property management agent. We acted on his advice and had a couple of tenant inspections and applications within a week and a signed contract a couple of days later. We have been impressed with the agency's professionalism that includes the fast leasing and hustle-free management.”

Elaine Kuang
Senior Property Manager

Years of experiences as Property Manager and Real Estate Trainer make Elaine a person of a high degree of self-motivation, drive, and smart decision making. Elaine is fully experienced with all property management related legal documentation and capable of managing 300+ properties on her own. With a strong work ethic and excellent people skill, she appreciates the essential factors of property management for both landlords and tenants, including marketing, leasing and ongoing management.

Seven Sun
Property Manager

Seven has over 6 years human resource management experience and more than 5 years business management experience, which makes him proficient at building and maintaining professional relationships. He always fulfills tasks with strong administrative, organizational and communication skills.

As a professional Property Manager, Seven demonstrates his excellent communication and organization skills by ensuring both his landlord and tenant always methodically meet the best solutions.

Zhao Chen
Sales Manager

Zhao Chen is a driven person who is always looking for solutions to people’s problems and leaving no stone unturned in the pursuit of providing exceptional customer service. His enthusiasm, energy and strong work ethic are the perfect attributes to his role as an agent.

Zhao’s approachable personality and easy-going nature enable him to inject confidence into everything he does, and he always holds the client’s best interest as a priority. His approach is based on authenticity and transparency and he values relationships above all else, fostering many long-term relationships in areas across Sydney where clients return for his advice, in-depth local area knowledge, expertise, and services repeatedly.

Zhao is supremely focused on his clients and ensuring they achieve the best outcomes for their property needs on every occasion.

John Li
Sales Manager

Started his career in real estate industry since 2009, John has participated in 200+ sales project in Sydney, and has provided services to 1000+ clients. He has a great knowledge of the past changes and future development plans of various areas in Sydney, and is very experienced with the property sales process, housings policies, and relevant laws and regulations.

Emma Zhang
Sales Manager

Graduated from UNSW with a science degree, Emma has been acting as a principal role in technical developing and supporting for more than 15 years before she changed her career path to real estate industry. Benefit from her years of experience in technical service role, Emma is passionate on providing premium customer service experience for all her clients. She has been on the front line of sales and leasing for years and understands comprehensive needs and aspirations of vendors and purchasers.

Emma has developed a set of skills necessary for negotiation at all levels and strived for excellence in results at all times. Working alongside Open Agency that is one of the marketing leaders in real estate industry, Emma is committed to provide top quality customer service and make your experience with her and Open Agency a 100% satisfaction one.

Chris Jin

Graduated from Australia National University with Bachelor degree in Actuarial Study and Finance, Chris has been working as a real estate agent for over 7 years.

He always brings a proactive approach to build and maintain solid relationships with both landlords and tenants, as well vendor and buyers successfully. His long lasting enthusiasm and passion for the real estate industry turn him into an expellant agent, especially in residential property sales and management.

Ben Xi

With 7 years of domestic and foreign commercial as well as residential real estate experience, Ben has unique insights in foreign investment in Australian real estate market, and an in-depth understanding of Australian new and second-hand property transaction process.

Ben is a person of good character; he is honest, responsible, caring and determined to be one of the most credible and reliable real estate agent.

Rainy Lin

Rainy is a professional agent who focuses on optimizing result for her clients. Whilst Rainy is only new to real estate, her extensive experience in running retail business over 8 years makes her a person of understanding, patient and attentive to the unique needs of her individual clients.

Jeanette Huang

Jeanette is a licenced real estate agent with 21 years of experience in the real estate industry (14years in Shanghai, CHINA& 7 years in Sydney, NSW).  Jeanette has been offering and will continue to offer expertise, knowledge and ethical service to the community.

Property Manager
With 9 years’ experience in Real Estate Investment consultancy and Property Management, Logan has served hundreds of local and overseas clients and helped
them maximize their property investment value. Customer oriented thinking and up-to -date industrial knowledge has always been his most powerful arms to protect his customers' assets when confronting the fast-changing environment. Logan’s non-stop learning and enhancing techniques with indelible passion gives his clients unmatchable professional services from property buying/selling project to daily management work.
Emma Fan
Operation manager

Emma is responsible for managing the daily operations and overseeing the resources required to deliver services. She always has a strong work ethic built on hard work and outstanding attention to details. She is caring about the needs of others, and seeks to bring out the very best in people. Her own high standards, commitments to customer service and staff development align closely with the company.